Entry Level Account Manager
Guardian Asset Management
Job Title: Account Manager
Department: Operations
FLSA Status: Non-Exempt
Revision Date: 6/4/2019
Position Summary:
Account Manager's are responsible for managing professional working relationships with all vendors and clients across the United States. This role works with our vendors to protect and preserver properties for our clients.
Essential Functions & Responsibilities:
· Manage vendor and client inquires via phone, email, etc. in a professional and timely manner
· Review and audit submitted work orders to ensure completion
· Confidently negotiate costs within provided guidelines
· Assesses performance of vendors for quality assurance purposes
· Responsible for managing the timeliness and efficiency of workflow
· Posses proficient understanding of property foreclosures
· Consistently meet or exceed company goals and deadlines
· Occasionally assist with sourcing vendors to meet client needs
· Other duties as assigned
Qualifications Required:
· High School Diploma or Equivalent
· One (1) year of property preservation and FHA conveyance experience desired
· Prior outside sales and customer service experience preferred
· Proficiency in Microsoft Word, Outlook & Excel
· Experience working in Aspen desired
· Bilingual desired
Functional Requirements: Account Manager
Physical Demands: (Check all that apply)
Balancing
X
Stooping
Pushing
X
Climbing
Crouching
Pulling
X
Crawling
Kneeling
Handling
X
Standing
X
Sitting
X
Talking
X
Turning
X
Reaching
X
Hearing
X
Seeing
X
Color Vision
X
Depth Perception
X
Mobility
X
Lifting: (Check one)
Carrying: (Check one)
X
A) Light
(20-25 lbs)
X
A) Light
(10-25 lbs)
B) Medium
(25-50 lbs)
B) Medium
(25-50 lbs)
C) Heavy
(50-100 lbs)
C) Heavy
(50-100 lbs)
D) Very Heavy
(over 100 lbs
D) Very Heavy
(over 100 lbs)
Aptitudes: (Check all that apply)
Form perception
X
Problem solving
X
Motor coordination
X
Working speed (ex.wpm)
X
Finger dexterity
X
Manual dexterity
X
Computer/VDT ability
X
General learning ability
X
Clerical perception
X
Environmental Conditions: (Check all that apply)
Extreme cold
Extreme heat
Temperature changes
Wet conditions
Humid conditions
Exposure to fumes
Exposure to blood and body fluids
Noise and vibration
Exposure to chemicals
Poor ventilation
Inclement weather conditions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.