Mandarin Technical Support

Epay World LLC is a fast-growing full-service payment processing company; we work with customers from diverse industries to streamline their electronic payments and collections. Because of our huge growth, Epay World is now seeking a self-motivated and energetic customer tech support specialist for our New York office.

This is a great opportunity for candidates looking to challenge and learn more about the real world. We expect you to grow and keep up with us as we reach our goals. Our ideal candidate is confident, sociable, and driven.

Responsibilities

Skills of repair computer hardware and software.

Able to operate different system like Window, Mac OS, Linux (Ubuntu, Red hat, Arch, Cent OS)

contacting potential customers via telephone, email, and other electrical devices.

Arranging meetings with prospects in order to demonstrate products.

Identifying opportunities for new business within the market.

Ensuring all administration relating to sales is completed effectively

Working closely with other departments and finding opportunities to cross sell.

Requirements

Strong communication skills, both written and oral

Confident talking to a diverse group of people

Capable to work independently and multitasking

Must be enthusiastic and energetic

Bilingual in English and Chinese Mandarin

*We provide training, so you don't need to be an expert on all of the systems, but it is a huge plus if you have previous technical support experience/familiarity with the listed systems.

Please note: we are unable to provide sponsorship for this position at this time

Work Schedule: Mon - Sat 9AM-6PM

Driver license required, need drive to the office

Job Type: Full-time